Effective Date: 12/05/2025
1. General Information
This website is operated by Osian Grand, located at:
127/747, W-1 Block, Saket Nagar, Kanpur Nagar, Uttar Pradesh, 208014
Email: osiangrand@gmail.com
Phone: +91-7317701058
These terms apply to all visitors, users, and others who access or use the website.
2. Bookings and Reservations
- All reservations are subject to availability and confirmation.
- Guests must provide accurate and complete information when booking.
- A valid government-issued ID may be required at check-in.
- The hotel reserves the right to cancel bookings at its discretion under special circumstances.
3. Check-In / Check-Out Policy
- Check-in time: [Insert time]
- Check-out time: [Insert time]
Early check-in or late check-out may be available upon request and subject to additional charges.
4. Payment Terms
- Payments can be made via cash, card, or other approved methods.
- Full or partial advance payments may be required at the time of booking.
- Taxes and service charges may apply as per applicable laws.
5. Cancellation and Refund Policy
- Cancellations must be made [Insert required notice period, e.g., 24 hours] before check-in to avoid charges.
- Refunds (if applicable) will be processed within a reasonable timeframe.
- No-shows or late cancellations may result in forfeiture of advance payments.
6. Guest Conduct
- Guests must maintain decorum and follow hotel policies during their stay.
- Illegal activities, damage to property, or disturbance to others may result in eviction without refund.
- The hotel is not responsible for loss or damage to guests’ personal belongings.
7. Website Use
- Users may not copy, reproduce, or distribute website content without permission.
- Any misuse or unauthorized access may result in legal action.
8. Limitation of Liability
- Osian Grand shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or services.
- All services are provided “as is” without any warranties unless otherwise specified.
9. Privacy
Our Privacy Policy outlines how we collect and handle your personal data. By using our website, you agree to our privacy practices.
10. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any such changes.
11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Kanpur, Uttar Pradesh.
If you have any questions about these Terms and Conditions, please contact us at:
Osian Grand
Email: osiangrand@gmail.com
Phone: +91-7317701058
Address: 127/747, W-1 Block, Saket Nagar, Kanpur Nagar, Uttar Pradesh, 208014